Refund conditions

You can return the goods of proper quality in accordance with Article 25 of the Federal Law "On Protection of Consumer Rights". When returning the goods of proper quality, the buyer pays the transport costs. If the order includes free shipping, this amount is a marketing condition and, upon return, the amount will be deducted from the amount to be refunded, according to the tariffs of the TC.

If the product is of poor quality, the return and exchange is carried out at our expense. Commissions and used goods are not subject to exchange and return.

The refund is made within 10 days from the date of submission of the relevant request ( Article 22 of the Law of the Russian Federation "On Consumer Rights Protection"), that is, within 10 days after we receive the returned product. Your bank or other financial institution may influence the term of the DS refund.