Terms of sale of goods for individuals

Terms

Customer - a fully capable individual who places Orders on the site parkguitar.ru, either specified as the recipient of the Product, or using the Products purchased on the site parkguitar.ru, exclusively for personal, family, household and other needs not related to the implementation of business activities.

parkguitar.ru -MIR LLC. LLC "MIR", presenting Products on the Site, acts on its own behalf on behalf of the Sellers.

Seller - LLC "MIR", or other legal entity or individual entrepreneur, specified as the Seller on the Product page, who are the owner of the corresponding Product.

Website - parkguitar.ru - An Internet site owned by the Seller, located on a server in Moscow and having an address on the Internet www.strunki.ru. It presents the Products offered by the Seller to its Customers for placing Orders, as well as the terms of payment and delivery of these Orders to Customers.

A product is an object of the material world that is not withdrawn from civil circulation and is presented for sale on the Website.

Advertising and other offers addressed to an indefinite circle of persons are considered as an invitation to make offers, unless otherwise explicitly stated in the offer.

Order - a properly executed request from the Customer for delivery to the specified address of the list of Products selected on the Site. The order can be issued both for the purpose of concluding a retail purchase and sale agreement with the Seller, and for the exchange or replacement of Goods under a previously concluded agreement in cases provided for by the legislation of the Russian Federation.

User account of the client - the personal account of the Client in Strunki.ru, to which funds are credited in case of cancellation of an Order or Product previously paid for by them, activation of a gift certificate, as well as in other similar cases. These funds are to be used as a prepayment for the Customer's subsequent Orders from the Seller, or returned to the Customer in accordance with the rules of clause 6.3. of these Terms and Conditions.

Cancellation of an Order or Product is a technical action of the Seller that does not imply the Seller's refusal to perform the contract, which is carried out on the Website and states the fact that some of the Goods in the Order (cancellation of the Product) or all of the Goods in the Order (cancellation of the Order) are not transferred to the Client for the current Order. Strunki.ru It is obliged to notify registered Customers of all cases of cancellation , including in cases of refusal of Goods at the initiative of the Customer, by sending an electronic message about the cancellation to the email address specified by the Customer during registration.

Delivery service - a third party that provides services under a contract with Strunki.ru services for the delivery of Orders to Customers.

External site - a site on the global Internet, the link to which is posted on the site parkguitar.ru.

Verification is a procedure that allows you to establish the reality and ownership of a certain phone number to a specific individual, as a result of which the Client is assigned a specific ID and a personal account (hereinafter referred to as the "Account") linked to the verified phone number.

 

 

 

GENERAL PROVISIONS

1.1. The site is owned and administered by MIR LLC.

1.2. Ordering Products via Strunki.ru, The Customer agrees to the Terms of Sale of the Goods (hereinafter referred to as the Terms) set out below.

1.3. These Terms and Conditions, with the exception of clause 3.12 "Pre-order", as well as the Product information provided on the Website, are a public offer in accordance with Article 435 and Article 437 of the Civil Code of the Russian Federation.

1.4. The relations between the Customer and the Seller are subject to the provisions of the Civil Code of the Russian Federation on retail sales (Section 2, Chapter 30), as well as the Law of the Russian Federation "On Consumer Rights Protection" of 07.02.1992 No. 2300-1 and other legal acts adopted in accordance with them, as well as the provisions of Chapters 10 and 49 of the Civil Code of the Russian Federation, as well as regulatory legal acts of the Russian Federation regulating the turnover of certain types of goods (if applicable).

1.5. The Seller reserves the right to make changes to these Terms and Conditions, and therefore, the Customer undertakes to regularly monitor changes in the Terms and Conditions posted in the " Terms of Sale "section.

1.6. The Client agrees to the full text of the Terms and Conditions with all appendices and additional sections on the Site by registering in the Personal Account and placing Orders.

1.6.1. The Customer agrees to the terms of sale of the selected products (the terms of the individual purchase and sale agreement) by clicking the "Order" button at the last stage of placing an Order on the Website. The performance of these actions is a fact confirming the conclusion of the contract between the Customer and the Seller.

1.8. In the case of promotional events - promotions, special provisions may be established in the terms of promotions posted on the Site, regulating the procedure for placing an order and returning goods. At the same time, the terms of the shares are an integral part of these Terms of Sale, and are subject to application for persons participating in the shares. Making a promotional Order and / or fulfilling other conditions of participation in the promotion means that the Client agrees to the terms of the relevant promotion.

1.9. By registering on the Website or in the mobile app parkguitar.ru The Client, in accordance with Part 1 of Article 18 of the Federal Law "On Advertising", provides its prior consent to receive advertising messages (in the form of SMS and / or push notifications and / or through applications and/or messengers for smartphones and / or phone calls and / or otherwise to the phone number and email address specified by the Client) LLC "MIR". If you do not want to receive advertising messages, the Client should change the subscription settings in the corresponding section of the personal account.

ORDER EXECUTION AND DEADLINES

2.1. The Order can be placed by the Client independently on the Website.

2.2. When placing an Order, the Customer must complete the Verification procedure and provide the following information:

Full name and phone number of the Client;
Full name and phone number of the Recipient of the Order (if it differs from the Client);
The delivery address of the Order.

2.3. When placing an Order, the customer selects the quantity of the desired product in the product card.

2.4. After placing an Order with the payment method "Cash or bank card upon receipt", the Customer is provided with information about the expected delivery date of the Order. This date means the time when the Delivery Service will be ready to deliver the Order to the Customer. The specified date depends on the availability of the ordered Goods in the Seller's warehouse, the time required for processing the Order and the delivery time of the Shipment selected when placing the Order by the Delivery Service. If you choose other payment methods, the Customer is provided with information about the approximate delivery date of the Order after placing the Order. Upon receipt of funds to the Seller within the terms specified in clause 4.4. of these Terms, the Customer is provided with information about the expected delivery date of the Order.

2.5. If the Customer has placed an Order for Goods in an amount exceeding 10 units of one item, and if the Seller does not have the required quantity of the ordered Goods in the warehouse, the Seller informs the Customer about this by sending an electronic message. The message is sent to the email address specified during registration. The Customer has the right to agree to accept the Goods in the quantity available from the Seller, or to cancel this item of the Goods from the Order. If the Customer does not respond within 14 days, the Seller reserves the right to cancel this Product from the Order.

2.5.1. The Seller has the right to cancel the Customer's Orders containing Products that the Customer has previously refused 5 or more times, specifying the reasons not related to the presence of defects in these Products.

2.5.2. The Seller has the right to refuse to conclude the contract and place an Order if the Customer has already issued and has not received other previously placed Orders for a total amount of 500 rubles or more.

2.6. Information about the availability of Goods in the Seller's warehouse is indicated on the Website on the Product page. The deadline for receiving the Order by the Customer depends on the address and region of delivery, the work of a particular Delivery Service, and does not directly depend on the Seller.

2.9. All information materials about the Products presented on the Site are for reference purposes and cannot fully convey reliable information about the properties and characteristics of the Product, including colors, sizes and shapes. If the Customer has any questions regarding the properties and characteristics of the Product, before placing an Order, the Customer should contact Strunki.ru.

2.10. When making some Orders, the Customer can choose the method of forming an Order in one or more shipments.

2.11. If, in accordance with the requirements of the legislation, it is necessary to check the operability of the Goods before transferring it to the Customer, such a check is carried out at the Seller's warehouse before transferring the Goods to the Delivery Service.

2.12 Features of selling discounted Goods.

2.12.1. The Seller has the right to offer for sale a Product that has defects specified in the Product description on the website, as well as in the accompanying documentation for the Product.

2.12.2. If the Customer discovers defects that were not stipulated by the seller when selling the Goods, the Customer has the right to make claims for the gratuitous elimination of defects, replacement or termination of the contract, provided for by law, if it proves that the defects occurred before the transfer of the Goods to the Customer or for reasons that arose before the transfer.

2.12.3.In all other respects, these Terms and Conditions apply to discounted items.

2.13. Cancellation of an Order or Product.

2.13.1. Cancellation of an Order or Product is made at the initiative of the Customer or the Seller. The Seller cancels the Order in the event of a significant change in the circumstances from which the Customer and the Seller proceeded when placing the Order, and which made the execution of the Order impossible.

2.13.2. If the execution of the order by the Seller has become impossible for reasons beyond the will of the Customer or the Seller (in the case of the closure of the delivery region by the Delivery Service, changes in customs rules and procedures, the closure of the Order Pick-up Point chosen by the Customer as the delivery method, and other circumstances preventing the transfer of the Goods in an agreed manner, including in the case of the loss of the order during delivery, the absence of the Goods from the supplier of this Product, the failure of the Goods to arrive at the Seller's warehouse, the absence of the Goods in the warehouse due to a defect detected during the order processing, the Seller cancels the order and notifies the Customer, and the Customer has the right to agree on new terms of delivery of the Goods by placing a new order, if the Product is on sale at the time of placing the order. If the price of the product has increased at the time of placing the order, and the previous order was canceled not because of a defect, compensation for the difference in price on the day of placing a new order is not charged.

2.13.3. The Customer has the right to change the purchase decision to refuse the ordered Product at any time prior to its receipt (delivery).

2.13.4. In any case, the Customer is not entitled to refuse a Product of proper quality that has individually defined properties, if the specified Product can be used exclusively by the Customer purchasing it.

2.13.5. For a prepaid Order, the delivery cost is subject to refund if the Order was canceled (canceled) or not delivered.

The Client can view the current status of the Order in the Personal Account or on the main page of the site "what's with my order".

DELIVERY

3.1. Delivery is carried out by Strunki.ru or a delivery service. The methods of delivery of Goods are specified on the Website. The possibility of delivery to the recipient's address is determined at the time of placing the order. The agreed delivery method is the method selected by the Customer from the available delivery methods when placing the Order.

3.2. The territory of delivery of certain types of Goods is limited, including limited to the borders of the Russian Federation.

3.2.1. If the Customer has grounds that give him the right to receive goods, the free delivery of which is limited, the Customer has the right to contact the Support Service to resolve the issue on an individual basis.

3.3. The Seller will make every effort to comply with the delivery terms specified on the Website, however, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.

3.3. The risk of accidental loss or accidental damage to the Goods passes to the Customer from the moment of transfer of the Order to him. In case of non-delivery of the Order, the Seller reimburses the Customer for the cost of the Order and delivery paid by the Customer after receiving confirmation of the loss of the Order from the Delivery Service.

-If the Customer chooses the Russian Post as the Delivery Service for international mail, the risk of accidental loss or accidental damage to the Goods lies with the Seller in full until the Goods are transferred to the Delivery Service. After the delivery of the Goods to the specified Delivery Service, the Seller's liability is determined within the limits established by international postal legislation (the Universal Postal Convention of August 12, 2008).

-If the Customer chooses the delivery method "Leave the parcel at the door", the risk of accidental death or accidental damage to the Goods lies with the Customer at the time the Seller sends a notification of the delivery of the Goods without directly transferring the Goods. The Seller is not responsible for the absence of the Goods at the place of delivery after sending the relevant notification.

3.5. The cost of delivery of each Order is calculated individually, based on its weight, region and delivery method, and sometimes the form of payment, and is indicated at the last stage of placing an Order on the Site.

3.6. Upon delivery, the Order is delivered to the Customer or to the person specified as the Recipient of the Order. If it is impossible to receive an Order issued in cash by the above-mentioned persons, the Order is handed over to a person who is ready to provide information about the Order (the shipment number and / or the Recipient's full name), as well as to pay the Order price in full to the person delivering the Order.

3.7. The time allowed by the Seller to receive the Order by the Customer is limited and is specified when placing the Order, at the stage of choosing the appropriate delivery method.

3.8. Failure to receive the Order is considered a refusal of the Customer from the purchase and sale agreement and is the basis for the cancellation of the Order by the Seller. If the non-received Order was prepaid, the money is returned to the Customer in the order.

PAYMENT FOR GOODS

4.1. The price of the Product is indicated on the Website. In case of incorrect indication of the price of the Goods ordered by the Customer, the Seller informs the Customer as soon as possible to confirm the Order at the corrected price or cancel the Order. If it is impossible to contact the Customer, this Order is considered canceled. If the Order has been paid for, the Seller returns the amount paid for the Order to the bank card from which the payment was made, or by reflecting it on the Customer's User Account, if the Goods were prepaid by other means.

4.2. The price of the Goods indicated on the Website may be changed by the Seller unilaterally. The price of the Product is valid at the time of clicking the "Confirm order" button at the last stage of placing the Order. At the same time, the price of the Product ordered by the Customer is not subject to change.

4.3. Payment methods for the Goods are specified on the Website in the section Payment methods. The agreed payment method is the method selected by the Customer from the available payment methods when placing the Order.

4.3.1. All payment methods, except for cash, may be used to pay for goods from the Order in the amount of more than 300,000 rubles.

4.4. In case of prepayment of Goods, the Order is accepted for processing only after the Client's funds are credited to the Seller's current account.

4.4. Features of payment for Goods using bank cards, as well as electronic means of payment linked to bank cards.

4.4.1.In accordance with the Regulation of the Central Bank of the Russian Federation "On the Issue of Bank Cards and on Transactions made using Payment Cards" dated 24.12.2004 No. 266-P, bank card transactions are performed by the cardholder or a person authorized on the basis of a power of attorney issued in accordance with the legislation.

4.4.2. Authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that the transaction is fraudulent, the bank has the right to refuse to perform this operation. Fraudulent transactions with bank cards fall under the scope of Article 159 of the Criminal Code of the Russian Federation. According to Article 159 of the Criminal Code of the Russian Federation, fraud is the theft of someone else's property or the acquisition of the right to someone else's property by deception or abuse of trust and is punishable by a fine of up to 120,000 rubles or in the amount of the convicted person's salary or other income for a period of up to 1 year, or compulsory labor for up to 360 hours, or correctional labor for up to 1 year, or arrest for up to 4 months, or restriction of liberty for up to 2 years, or forced labor for up to 2 years, or imprisonment for up to 2 years.

4.4.3. In order to avoid cases of various types of illegal use of bank cards when paying, all Orders placed on the Website and prepaid by bank card are checked by the Seller. The Seller reserves the right to cancel the Order without giving a reason. The order price is refunded to the owner's bank card.

4.4.4. Acceptance and processing of payments using bank cards is carried out by the electronic payment provider. The Seller does not process, including the collection and storage of Customer bank card data.

4.4.5. When making a payment by bank card on the Website, as well as when paying for the order upon receipt, the Client agrees to send him a cash receipt in electronic form (links to the cash receipt with the possibility to download it in PDF format) to e-mail, or to a Verified phone number if there is no information about the email in the Account. In this case, a cash receipt in printed form is not provided.

4.5. Payment for goods on credit.

4.5.1. The Seller provides the customer with the opportunity to purchase any product presented on the Website.

4.6. The Seller has the right to provide the Customer with discounts on the Goods and to establish a bonus program. Types of discounts, bonuses, the order and conditions of accrual are specified on the Site in the corresponding thematic blocks and can be changed by the Seller unilaterally.

4.7. The Seller has the right to set discounts in order to promote a particular payment method or delivery of the Goods. At the same time, the Seller can limit the terms of discounts, limit their maximum size, in addition, discounts do not apply to Products at a special price. The discount may also be granted for a subsequent Order in order to compensate for a possible increase in the cost of the Product when placing a new Order in the event of a replacement of the Product or exchange for a similar one, and in other cases when, according to these Terms, it is required to recalculate the cost of the Product.

4.8. When conducting marketing activities involving the investment of any objects in the Client's Orders, the delivery of these attachments is carried out together with the Client's Order. To refuse an attachment, the Client must write an email to parkguitar.ru

4.9.The Order price does not include customs duties. The terms of payment and the amount of customs duties are determined by the customs legislation of the country where the Order is delivered. More detailed information about the customs regulations can be found here.

4.10. Gift certificate Strunki.ru it can only be used for the purpose of paying for services and products of the range Strunki.ru.

RETURN, EXCHANGE AND REPAIR OF GOODS

5.1. Return and exchange of Goods of proper quality.

5.1.1. After receiving the Order, the Customer has the right to return or exchange the Product of proper quality for a similar Product, if the specified Product does not fit in shape, size, style, color, size or configuration within 7 calendar days

5.1.2. Exchange or return of Goods of proper quality is carried out if the specified Goods were not in use, its presentation, consumer properties, seals, factory labels, etc.are preserved, as well as if there is a document confirming the fact and conditions of purchase of the specified Goods. If there are traces of the use of the Product (including the absence or traces of the re-pasting of the barcode). Strunki.ru, filling violations Strunki.ru etc.), the Seller reserves the right to refuse a refund on this basis.

5.1.3. If the Customer returns the Goods of proper quality, the Seller returns the cost of the returned Goods, except for the Seller's expenses for the delivery of the returned Goods from the Customer no later than 10 days from the date of receipt of the Goods by the Seller to the Strunki warehouse. If the order includes free shipping, this amount is a marketing condition and, upon return, the amount will be deducted from the amount to be refunded, according to the tariffs of the TC

5.1.4. Products of certain categories are not subject to exchange and return.

5.1.5. The exchange of Goods of proper quality is carried out by returning the Goods to Strunki.ru with the subsequent cancellation of the Order or Product, then placing a new Order. At the same time, the cancellation is a technical action and does not imply the Seller's refusal to perform the contract. The funds are returned to the Client in full. If, at the time of the Customer's request, a similar Product is not available for sale from the Seller, the Customer has the right to refuse to perform the purchase and sale agreement and demand a refund of the amount of money paid for the specified Product. The Seller returns the amount of money for the returned Goods within the period established by Law.

5.1.5. When purchasing a set of goods under the promotion, within the framework of which a discount was provided for one of the goods or all the goods in the set, the goods of proper quality can only be returned as part of the set. The return of individual items from the set is not possible, unless otherwise provided in the rules of the promotion.

5.1.7. For the returned goods of proper quality, purchased on credit or in installments, the interest on the loan is not compensated.

5.2. Return, exchange and repair of Goods of improper quality.

5.2.1. The Customer may return the Goods of improper quality to the manufacturer or Strunki.ru and demand a refund of the amount of money paid, as well as demand the replacement of Goods of improper quality or the elimination of defects in the following terms:

For technically complex products - within 15 days from the date of purchase. After the specified period, the return and exchange is possible in one of the following cases:
detection of a significant defect in the product;
violation of the terms of elimination of defects of the product;
the inability to use the product during each year of the warranty period in the aggregate of more than 30 days due to repeated elimination of its various shortcomings.

The list of technically complex goods (established by the Decree of the Government of the Russian Federation of November 10, 2011 No. 924 g):

Light aircraft, helicopters and aircraft with internal combustion engine (with electric motor)
Passenger cars, motorcycles, scooters and vehicles with an internal combustion engine (with an electric motor) intended for driving on public roads
Tractors, tillers, tillers, agricultural machinery and equipment with internal combustion engine (with electric motor)
Snowmobiles and vehicles with an internal combustion engine (with an electric motor), specially designed for driving on snow
Sports, tourist and recreational vessels, boats, boats, yachts and floating vehicles with an internal combustion engine (with an electric motor)
Navigation and wireless communication equipment for domestic use, including satellite communications, with a touch screen and two or more functions
System units, stationary and portable computers, including laptops, and personal electronic computers
Laser or inkjet multifunction devices, monitors with digital control unit
Satellite TV sets, game consoles with digital control unit
Televisions, projectors with digital control unit
Digital photo and video cameras, their lenses and optical photo and film equipment with a digital control unit
Refrigerators, freezers, combined refrigerator-freezers, dishwashers, automatic washing machines, dryers, washing machines, coffee machines, food processors, electric and combined gas-electric stoves, electric and combined gas-electric cooktops, electric and combined gas-electric ovens, built-in microwave ovens, robot vacuum cleaners, air conditioners, electric water heaters.
Mechanical wrist and pocket watches, electronic-mechanical and electronic, with two or more functions
Electrified tools (manual and portable electric machines)
For products that have a warranty period-during the warranty period, the expiration date.
For goods for which the warranty period is not established - within 2 years from the date of receipt of the goods, provided that an expert opinion is provided that the defect occurred before the transfer of the goods to the customer or for reasons that arose before that moment.

5.2.2. If a defect is detected within the period specified in clause 5.2. 1 of the Terms, the Customer returns the Goods to the manufacturer or Strunki.ru. The product must be returned together with the warranty card (if available) and a copy of the Certificate (conclusion) of the Service Center.

5.2.3. If the Customer returns the Goods of improper quality, the Seller returns to him the cost of the returned Goods, as well as the cost of delivery from the Customer of the returned Goods within no later than 10 days from the date of receipt by the Seller of the Goods of improper quality, provided that the defect of the Goods is industrial and did not arise through the fault of the customer. If the customer's Order contains products of proper quality, the delivery cost is not compensated.

5.2.4. The exchange of Goods of improper quality is carried out by returning the Goods to Strunki.ru with the subsequent cancellation of the Order or Product, then placing a new Order. At the same time, the cancellation is a technical action and does not imply the Seller's refusal to perform the contract. The funds are returned to the Client in full. If, at the time of the Client's request, a similar Product is not available for sale from the Seller, the Client has the right to refuse to perform the purchase and sale agreement and demand a refund of the amount of money paid for the specified Product. The Seller returns the amount of money for the returned Goods within the period established by Law.

5.2.5. If you purchase a set of products under a promotion that provided a discount on one of the products or all of the products in the set, the products of improper quality can only be returned as part of the set. The return of individual items from the set is not possible, unless otherwise provided in the rules of the promotion.

5.2.5. When paying interest on a loan for goods of improper quality, the Client must obtain a certificate of accrued interest from the Bank. Strunki.ru compensates the accrued interest on the condition of providing a certificate from the Bank, as well as on the condition that the shortage of the returned Goods is industrial and did not occur through the fault of the client.

5.4. Procedure for actions in case of violation by the seller of the terms of the assortment (re-export).

5.4.1.In case of transfer of Goods in violation of the terms of the assortment, the rules of Article 468 of the Civil Code of the Russian Federation do not apply. 5.4.2. Unless otherwise provided by these Terms and Conditions, if the Order contains a Product that does not correspond to the ordered assortment (re-sorting), the Customer has the right to refuse this Product when transferring the Order and demand replacement for the Product in the assortment provided for in the Order, or a refund of the money paid for the actually non-transferred Product.

5.4.3. The goods transferred to the Customer in violation of the terms of the assortment are subject to return Strunki.ru. If the Customer accepts this Product, Strunki.ru The Customer is entitled to demand payment for this Product at the price set by the Seller for this Product on the Website at the time of the transfer of the Product (including in court). If the actual transferred Product is not included in the assortment presented on the Site at the time of the transfer of the Product, this Product is paid for at the price agreed with the Customer. Strunki.ru.

5.4.4. The replacement of Goods that do not correspond to the Order in the assortment is carried out by placing a new Order. If a Product that does not match the product range was pre-paid by the Customer, its value is returned to the bank card used for making the payment or, if the prepayment was made in another way, it is reflected in the User Account, which is selected as the payment method for the new Order. If the missing Item has not been paid for by the Customer, it is paid in any available way chosen by the Customer or Strunki.ru by agreement with the Client, when placing a new Order.

5.4.5. If it is impossible to replace the Goods, Strunki.ru notifies the Client about this by sending a message to the email address specified by the Client during registration, and the funds actually paid for the non-transferred Goods are returned to the Client's account.

5.4.6. The funds paid by the Customer for the Goods not actually transferred are returned to the bank card from which the payment was made or, if the prepayment was made in another way. The refund of the amount paid for the Product is carried out in the same way as the payment was made.

5.5. Procedure for actions in case of violation by the Seller of the quantity condition.

5.5.1. Unless otherwise provided by these Terms and Conditions, the Customer is obliged to check the quantity of Goods in the Order when submitting the Order. If, during the transfer of the Order, the Customer finds discrepancies in the quantity of Goods in the Order, the Customer is obliged to immediately inform the Customer Service of the Seller at the address office@strunki.ru

5.5.2. If Strunki.ru If the Customer has transferred a smaller quantity of Goods than specified in the Order (under-investment), the Customer, when transferring the Order, has the right to accept the Goods in the part corresponding to the Order and demand to transfer the missing quantity of Goods, or, if the missing Goods have been paid for, to refuse the Order in the part of the missing Goods and demand a refund for the missing Goods.

5.5.3. If the missing Product was pre-paid by the Customer, its value is automatically returned to the bank card from which the payment was made.

5.5.4. The transfer of the missing Goods is carried out by placing a new Order, provided that - unless otherwise specified in these Terms and Conditions-the Seller is informed in accordance with clause 5.5.1. If the price of the Goods has increased, before placing a new Order, you must contact the Customer Service at parkguitar@mail.ru. If the missing Product was not previously paid for by the Customer, or its cost was returned to the bank card, it is paid in any available way when placing a new Order.

5.5.5. If it is impossible to transfer the missing Goods, the Seller notifies the Customer by sending a message to the email address specified by the Customer during registration. The refund of the amount paid for the Product is carried out in accordance with clause 5.3. 2. of the Terms of Sale.

5.5.5. If the Customer violates clause 5.5.1 in terms of informing the Seller, the Seller has the right to refuse to satisfy the Customer's claims regarding the quantity of the transferred Goods.

5.5. If, upon receipt of the Order via automated order delivery terminals, the Customer has received the Goods in violation of the terms of the contract concerning the quantity, assortment, completeness, the Customer has the right to inform about this no later than 20 days after receiving the Goods Strunki.ru by applying for a refund on the website.

 

INTELLECTUAL PROPERTY

6.1. All text information and graphic images on the Website are the property of the Seller.

GUARANTEES AND RESPONSIBILITIES

7.1. The Seller is not responsible for any damage caused to the Customer as a result of improper use of the Goods ordered on the Website.

7.2. The Seller is not responsible for the content and operation of External Sites.

7.3. The Seller has the right to assign or in any other way transfer its rights and obligations arising from its relations with the Client to third parties.

7.4. The Customer undertakes not to use the ordered Goods for business purposes.

7.5. The Seller is not responsible for the accuracy and correctness of the information provided by the Client during Verification.

CONFIDENTIALITY AND PROTECTION OF PERSONAL INFORMATION

For more information about the privacy and protection of personal information, see the relevant section.

OTHER CONDITIONS

9.1. The relations between the Customer and the Seller are governed by the law of the Russian Federation.

9.2. In case of any questions or complaints from the Customer, the Customer must contact the Customer Service of the Seller by phone or at the address parkguitar@mail.ru. At the same time, the Seller's responses to the Client's requests are recognized as sent in the appropriate form if they are sent to the Client's email address specified by him during registration, or in writing to the Client's mailing address (if there is a corresponding order). The parties will try to resolve all disputes that arise through negotiations, and if an agreement is not reached, the dispute will be referred to a judicial body in accordance with the current legislation of the Russian Federation.

9.3. The court's recognition of the invalidity of any provision of these Terms and Conditions does not entail the invalidity of the remaining provisions.